Electrical contractors · Denver, CO
Tom had two vans and a phone that rang while he had both hands in a service panel. Emergency callers do not leave a second message.
An illustrative example, not a real customer. The business and the figures below are invented to show what the product does.
What changed for Fenwick Electric
- +33
- callouts a month
- <60s
- to reach on-call for emergencies
- 0
- emergency calls missed
The problem
Live electrical work makes answering a phone unsafe, so calls went unanswered through the day.
Emergency callers ring several electricians and book whoever answers first.
Routine quote requests got buried under the urgent ones.
What we set up
Emergency keywords route straight to whoever is on call, inside a minute.
Routine callouts book onto the open slots without interrupting anyone.
Quotes come from Tom’s own callout rates rather than a guess.
Where it landed
Thirty-three additional callouts in the first full month.
No emergency call has gone unanswered since the switch.
“The emergency work used to go to whoever picked up. Now that is us.”
Put us on your line
Keep your number, or take a new one. Either way you are live the same day.
Or read what an AI receptionist costs before you set anything up.