Getting a call
(720) 555-0148
We answer the phone for electrical contractors, book the callout, and put the emergencies straight through to you.
Almost nobody leaves a voicemail. They ring the next name on the list. Whoever picks up first gets paid.
The phone rings while you are working live. You do not answer it, and you should not.
In your greeting, at whatever hour it is. A burning smell or no power goes to the on-call cell inside a minute. Everything else books itself onto the calendar.
Four rings, then voicemail. Nobody sitting in a dark house leaves a message. They are dialling the next electrician at 0:21, and that one answers.
Some want to book, some want a price, some really do need you. We work out which, and deal with it on the call.
A caller who says sparking, smoke, or no power is not asked for an email address. They are told to get away from the panel, the address is taken, and the on-call cell rings inside a minute. The caller who dialled three electricians books the one who answered.
Every business here was already getting the calls. Same marketing, same prices, same size team. The only change is that somebody picked up.
+33
callouts a month
“The emergency work used to go to whoever picked up. Now that is us.”
The leak is the phone, and it closes in an afternoon. Most people are answering calls the same day they sign up.